The Amazon warehouse worker testified to the Senate: ‘My workday feels like an intense 9-hour workout every day’

“Amazon boasts of paying workers above the minimum wage. What they don’t say is what these jobs are like, ”said Jennifer Bates in her statement.

“We have to keep pace. My workday feels like an intense nine-hour workout every day. And they track every move we make – if your computer isn’t scanning, you’re in charge of staying out of the task,” said Bates, a learning ambassador who helps train other workers on the premises and who has been a vocal organizer behind the union movement. “From the beginning, I learned that if I worked very slowly or had a lot of free time, I could be disciplined or even fired.”

Bates was invited by Senator Bernie Sanders to speak on the topic “Crisis of income and wealth inequality in America”. Amazon CEO Jeff Bezos was also invited to speak, but declined the offer. In a statement last week, an Amazon spokesman said, “We fully support Senator Sanders’ efforts to reduce income inequality with legislation to raise the federal minimum wage to $ 15 an hour for all workers, as we did for ours in 2018. ”

“We take employee feedback seriously, including that of Ms. Bates, but we do not believe that their comments represent more than 90% of their colleagues at the distribution center who say they would recommend Amazon as a great place to work for friends and family. , “said an Amazon spokesman in a statement on Wednesday. The spokesman added that Amazon employees “earn at least $ 15 an hour, receive comprehensive health care and paid leave benefits”.

The company raised its minimum wage to $ 15 in 2018, following a reaction from critics, including Sanders, that Amazon was not paying its workers enough. Amazon is in a recent public relations campaign on the matter, indicating its support for a $ 15 federal minimum wage.
The election of the Amazon Bessemer union – which started in the mail on February 8 and runs through March 29 – attracted national attention from prominent figures, including President Joe Biden and Stacey Abrams. Earlier this month, a delegation from Congress visited Bessemer’s facilities in support of workers pushing for union membership. If successful, it will become the first US-based Amazon syndicate in its nearly 27-year history.
Jennifer Bates, an Amazon warehouse worker, told Senate members that her working day "it feels like an intense nine-hour workout every day."

Bates described 10-hour shifts with just two 30-minute breaks that “are not long enough to give you time to rest” due to the expansive size of the facility.

“Just walking the long way to the bathroom and back takes precious time to rest,” said Bates, who said the elevators on the premises had signs indicating they were for “just material, no passengers”. “I couldn’t believe that they built a facility with so many elevators for materials and made employees go up the stairs in a huge four-story facility.”

In an interview last month to CNN Business, Bates listed a list of issues that workers hope to improve with the help of union representation, including adequate rest time, better procedures for registering and receiving response to complaints, higher wages and protection against Amazon misapplying policies such as social detachment to discipline workers.

As CNN Business previously reported, Amazon undertook an aggressive anti-union campaign that led to the vote. Workers have often been informed of Amazon’s position that a union is an unnecessary expense. Workers saw anti-union signs in the bathroom stalls; they were taken to individual meetings on the warehouse floor and were also required to attend group meetings every few shifts. The company sent numerous text messages to workers and launched an anti-union website that warns against paying fees: “Don’t buy that dinner, don’t buy that school supplies, don’t buy these gifts because you won’t have to pay nearly $ 500. in debt. “

Bates addressed anti-union efforts in his testimony. “The company would simply hammer for different reasons why the union was bad. And we had to listen. If someone spoke and disagreed with what the company was saying, they would end the meeting and tell people to get back to work. with individual meetings on the floor, “she said, calling it” disturbing “to see some coworkers” be confused by what was being said at the meetings. “(In a statement to CNN Business last month, Amazon spokeswoman , Heather Knox, said that Amazon “has provided education that helps employees understand the facts of union membership.”)
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“It is frustrating that all we want to do is make Amazon a better place to work. Even so, Amazon is acting as if it is under attack. Perhaps if they spent less time – and money – trying to stop the union, they would hear what we are saying. And maybe they would create a company as good for workers and our community as it is for shareholders and executives, “said Bates.

While the pandemic was a boon to Amazon’s business, it was also a driving force behind a more general uprising of employees. Amazon has slowly eliminated some of its policies related to the pandemic. The company halted its unpaid time off in May, as well as its $ 2 hourly increase and double overtime pay in June. He reinstated his “task slack” metric to track worker productivity this fall. He also notified workers in February which would soon resume the daily “stand-up meetings of small socially distant groups”.
Amazon said it has made more than 150 process updates to ensure the health and safety of its employees. The company, which continues to provide up to two weeks of paid time off for employees diagnosed with coronavirus, has also granted two special bonuses to frontline employees, since it eliminated pandemic-related salary increases.

“Why can’t such a large, wealthy company do better for its workers?” Said Bates. “Amazon even took our essential wages from workers in the middle of the pandemic. Meanwhile, Amazon made a lot of money during this crisis. Jeff Bezos is the richest man in the world. And now he is even richer thanks to us workers. “

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