A California judge certified a class action lawsuit against Apple for the damage-damaged butterfly keyboard design included in the MacBook, MacBook Air and MacBook Pro models manufactured between 2015 and 2019. The case alleges that Apple deliberately sold the fragile keyboards, despite numerous complaints for broken and unresponsive keyboard repair requests – and although you still can’t get into the process, this is something you can do now to help build the case against the company.
According to MacBook Pro keyboard litigation site, the class action covers “all people who purchased, except for resale, in California, New York, Florida, Illinois, New Jersey, Washington or Michigan, an Apple MacBook from any of the 2015-2017 model years, an Apple MacBook Pro of any of the 2016-2019 model years (excluding the 16 [inch] MacBook Pro released in November 2019), or an Apple MacBook Air from any of the 2018-2019 model years. ”
The legal team is seeking certification across the country, which would expand collective action to include all United States customers who have purchased one of the MacBook models listed in the lawsuit. This is good news for MacBook or MacBook Pro owners who have experienced problems with defective Butterfly keyboards, but it is important to note that this decision simply means that the process can move forward. The judge has not ruled in any way, nor are there any agreements or solutions yet.
That said, if you’ve had problems with the butterfly keyboard, you can send your feedback via a site search. The survey is open to all U.S. customers who have purchased a MacBook or MacBook Pro, even if you are not specifically covered by the class action. You can complete a single form if you have purchased multiple MacBooks or MacBook Pros and do not need to provide proof of purchase (although the questionnaire asks if you have one).
Remember that completing the survey does not mean that you are part of the class action or represented by Girard Sharp’s lawyers, nor does it pre-qualify you for any compensation based on the outcome of the lawsuit. However, filling out the form can help reinforce the case against Apple and its defective butterfly keyboard and help expand class action to include more customers.
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