Hotel San Antonio La Quinta sued for price fraud during winter storm

Austin, Texas – The Texas Attorney General’s Office filed a lawsuit against a La Quinta hotel in San Antonio for alleged price increases during the winter storm last month.

According to a press release, a man, his three daughters and a 101-year-old grandmother booked two rooms for an overnight stay at La Quinta San Antonio Brooks City Base.

When the family arrived, they told hotel staff that they did not know when electricity would be restored and made plans to extend their stay. On the third day, hotel staff told the family that room rates had almost tripled, from $ 74 to $ 199 a night, the press release said.

When the family asked why the rates had increased, the hotel staff said there was a high demand for rooms and, if the family did not want the rooms, someone else would pay the exorbitant fee, the press release said.

Attorney General Ken Paxton filed suit against Everyoung Hospitality LLC, d / b / a La Quinta San Antonio Brooks City Base.

Ads

“This gross exploitation of Texans in dire need of shelter during historic low temperatures will not be tolerated,” said Paxton. “Companies looking to profit from this tragic event that left millions of Texans without power or water will be aggressively investigated and prosecuted.”

Texans who believe they have encountered fraud or price increases should call the attorney general’s Consumer Protection Hotline, toll-free 800-621-0508, or file a complaint online.

Related stories:

Copyright 2021 by KSAT – All rights reserved.

.Source