The technical questions follow two consecutive days of edits, leading residents to have trouble signing up for online coronavirus vaccination appointments.
The DC Department of Health scheduled 3,500 consultations for vaccination against COVID-19 at 9 am on Saturday, but the site crashed shortly after they should be available.
The technical questions follow two consecutive days of edits, leading residents to have trouble signing up for online coronavirus vaccination appointments.
District residents, aged 18 to 64, with qualified medical conditions living in the zip codes of 20422, 20011, 20017, 20018, 20002, 20001, 20019, 20020, 20032 and 20593 are eligible to make appointments, according to Elissa, DC Silverman Board Member.
“I am told that these are consultations for the vaccination doses that will be in next week’s allocation,” Silverman said by email.
But on Saturday morning, those who signed up for consultations were still having problems.
Mayor Muriel Bowser said around 9:30 am that it was a server problem and that those who had trouble registering should try again.
Thank you for your continued patience. Microsoft had to restart its servers. Please try to book your appointment again. https://t.co/dxZjeHYBFS
– Mayor Muriel Bowser (@MayorBowser) February 27, 2021
A DC resident said it took 30 minutes to access the vaccine site and only four sites were available within 100 miles of his home. He said he was unable to register despite meeting all eligibility requirements.
Several people trying to schedule appointments expressed their frustrations on social media on Saturday morning, with one person saying that they clicked “confirm appointment” at 9am and the site crashed before the confirmation screen could load.
Residents were frustrated on Thursday when the registration site broke, and a similar situation occurred on Friday.
“The online registration system has not been completely updated to expand to residents aged 18 to 64 with qualifying medical conditions. And the system has not been checked by our contractor, Microsoft, or the DC government to make sure it works properly before it goes on air at 9 am, “said Silverman of Thursday’s incident, which she called” confusion “.
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As of 9:00 am on Friday, all city residents aged 18 or older with “qualifying medical conditions” attempted to schedule appointments for the COVID-19 vaccine by visiting the vaccinate.dc.gov website or by calling 855-363-0333 . According to Silverman, 4,350 consultations should be available, but they are expected to be answered quickly, usually within the first half hour.
Unfortunately, the site’s problems came up immediately. At 9 am, when residents should be able to register for more than 4,300 doses available, many were once again hampered by problems on the DC Health website.
DC adviser Vincent Gray says he plans to hold the Bowser administration accountable for the sloppy implementation.
Qualified medical conditions are below.
- Asthma
- Chronic obstructive pulmonary disease (COPD) and other chronic lung diseases
- Bone marrow and solid organ transplantation
- Cancer
- Cerebrovascular disease
- Chronic kidney disease
- Congenital heart disease
- Diabetes mellitus
- Cardiac problems such as heart failure, coronary artery disease or cardiomyopathies
- HIV
- Hypertension
- Immunocompromised state
- Hereditary metabolic disorders
- Intellectual and developmental disabilities
- Liver disease
- Neurological conditions
- Obesity, BMI ≥ 30 kg / m2
- Pregnancy
- Severe genetic disorders
- Sickle cell anemia
- Thalassemia
Valerie Bonk of WTOP, Will Vitka and Zeke Hartner contributed to this report.
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