The black PS5 of the SUP3R5 has officially exhausted after going on sale on January 8th. However, more consoles may be on the way in the future.
Perhaps unsurprisingly, the launch did not go well. Many users encountered payment problems and were charged for orders that were not really available.
The production of the black PS5 was limited to just 304 units, and the demand far exceeded expectations: a trend that has become very familiar whenever the stock of the PS5 appears.
SUP3R5 has since apologized on Twitter for the frustration that some users have faced and promised to do better in the future. The team also clarified what will happen to those accused by mistake.
“If you have been charged today but have not received a confirmation email, your order has not been completed,” says the statement. “Charges for orders that have not been completed will revert to you. This usually happens in one day.”
Users who were betting on international shipments will also feel badly affected today, as SUP3R5 has postponed all international pre-orders until the end of this month.
Sorry for today. It will not happen again. Be patient with us as we process each order. pic.twitter.com/97hpLdp89fJanuary 9, 2021
However, there is some potentially good news for those who have lost the warranty on a black PS5. The team suggests in the statement above that any future releases will be distributed in smaller batches to avoid the same “strain on our systems”, which could mean that more consoles will be available.
SUP3R5 also said it is processing any cancellation requests, which means that some previously booked consoles may be re-circulated. If you placed an order and would like to contact SUP3R5, you can do so here.
We are processing all cancellation requests tonight. If you sent us one, you should receive a cancellation and refund notification later this evening. Thank you for being patient with us. We are not satisfied with these issues.January 8, 2021
The custom console and the accompanying DualSense controller are due for release in late spring 2021, and the design reflects the look of the iconic PS2, which remains the best-selling PlayStation console to date, with 155 million units sold across the world.
But why were only 304 units made? Well, it’s because the PS2 was originally released on 4/3/00. If you only wanted the DualSense controller, you had a slightly better chance of getting one, as there were 500 units to win.
It was easy to predict that the launch would not go exactly as planned on the morning of January 8th. An impressive 54K was already on the waiting list for the console, and that number continued to increase before orders went live.
While they say you should never know what your chances are, we also want everyone to have expectations in check for tomorrow. At the moment, we have just under 54k on the “waiting list”. We are horrified by this number. We are rooting for each of you.January 8, 2021
If you wanted the black PS5, you would have to pay a premium of $ 99 for the DualSense controller (usually $ 69) and $ 649 for the PS5 console (usually $ 499). But when you compare it to the gaudy golden PS5 that costs more than $ 10,000, it almost seems reasonable.
Risky business
It goes without saying that if you purchased the PS5 or a DualSense controller from the SUP3R5 or plan to do so in the future, you do so at your own risk. Sony may also use the ban hammer before the console is actually released, since it already closed a retailer that sold custom PS5 mirrors last year. However, no action has yet been taken.
If you’re still looking for a standard PS5, we’re helping you find where to buy the PS5 by checking all major retailers for new inventory updates.