A few minutes after approximately 10,000 commitments launched in Riverside County, the website for an appointment went down. Users were greeted with an ‘Error’ message shortly after being redirected to the state’s website. Some people even filled in their details, while others received the message directly by clicking on the ‘Register’ link.
Viewers flooded the News Channel 3 phone and email lines after people from across the county waited anxiously to get an appointment.
Many were up on Saturday morning. The county announced that about 10,000 vaccination appointments would be held on Saturday at noon. The county has since created a new Web page after the old system crashed on Thursday, as soon as 3,900 appointments were made available.
According to a county spokesman, once the nominations are made available, the active links will be filled out. Users would then be redirected to the state’s website, where they will enter their information and determine if there are times available.
“I kept getting ‘error’ messages telling me that – it didn’t say the system had crashed, just a ‘shutdown’ message,” said Patricia Finn, a resident of Palm Desert, after trying to make an appointment on Wednesday.
On Friday, county officials addressed the problem during a meeting organized by Supervisor V. Manuel Perez.
MORE: Riverside County apologizes for the collapse of the ‘unacceptable’ vaccine nomination site
“Yesterday was obviously a difficult day for us in terms of technology. We were using a third-party supplier to run our vaccine website and the supplier’s process made some changes to address this and improve some past issues,” said the county’s interim executive director. from Riverside, Juan C. Perez.
The new vaccine registration site is www.rivcoph.org/COVID-19-Vaccine.
Download the News Channel 3 app from the Apple Store or Google Play to receive alerts about when new vaccine appointments or clinics are available.
In Riverside County, people 65 and older can receive their coronavirus vaccine, along with adults of all ages if they work in education, law enforcement, food and agriculture and emergency services.
This group constitutes Phase 1B of the county’s vaccine distribution structure. People at all levels of Phase 1A can also be vaccinated.
- For employees in Phase 1A and 1B – Level 1, an appointment and a badge / letter of identification from the workplace employee are required or you will not be vaccinated
- For people over 65, a consultation and identity document is required.
Clinics will provide vaccines free of charge, but medical insurance information will be requested.
You must register and schedule an appointment to be vaccinated. If an individual cannot provide proof of eligibility or does not have an appointment, they will be refused.
MORE: Want to get on the vaccine waiting list? Find details here.
Stay with News Channel 3 for continuous updates.
Do you have any questions about the vaccine? We partnered with local health experts to answer questions sent by viewers. See below: