NMDOH answers questions about vaccine registration issues, new federal vaccine guidelines

At the moment, state officials have said they are not receiving enough doses. Each week, the state requests the maximum amount of doses, which is between 20 thousand to 40 thousand doses.

“The federal government, as I’m sure your viewers have seen, has made some very ambitious projections about the number of people who can vaccinate and the speed with which they can do it. And they have revised these forecasts several times in the past six months. So, you know, functionally, we’re just in the business of getting as much vaccine as possible and distributing it and putting it in the arms of people who want to be vaccinated, ”said Bieber.

Many people are also wondering about the state’s vaccine registration website, which featured errors with event codes, language confusion and other technical problems. NMDOH officials said they are aware of the problems.

“We put a technical fix in place that prevents code sharing,” said Bieber.

What about people who are eligible to schedule a vaccine appointment, but can’t because the website says the event is full? NMDOH officials said this is how vaccines don’t go to waste.

“And we send a little more invitations than vacancies, because we want to make sure that all vacancies are filled. Now I know that if you are in the situation of receiving an invitation, trying to log in and schedule, and then be informed of the events complete, it’s a very disappointing moment, we are very aware of that. We don’t minimize it, ”said Bieber.

People can expect another invitation to schedule an appointment if they are disabled.

Health officials said it is also important for people to complete their online profile so that they can be put in line correctly.

People who have recovered from COVID are still eligible to receive their dose.

Finally, NMDOH added more employees to its call center to help answer public questions about the process.

People can call 1-855-600-3453 if they have more questions about the vaccine or the vaccine registration process.

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