Microsoft chief Satya Nadella speaking at the DLD (Digital-Life-Design) conference in Munich, Germany, January 16, 2017. Guests at the 3-day conference discussed trends and developments in digitization.
Tobias Hase | images alliance | Getty Images
Microsoft-owned business social network LinkedIn ran into technical problems during business hours in the U.S. on Tuesday, prompting people to post about their problems accessing the LinkedIn website and app.
During the coronavirus pandemic, online services that allow communication, such as Microsoft Teams, Slack and Zoom, had occasional interruptions. LinkedIn doesn’t play that role, but it does play a key role for recruiters, job seekers and salespeople, and marketers rely on it to show ads to users.
The service has also become a more popular place to learn during the pandemic. The number of hours spent on the LinkedIn Learning service doubled year on year in the fourth quarter, Microsoft CEO Satya Nadella told analysts on a conference call last month.
LinkedIn started telling people in tweets that it was working to solve problems around 2 pm Eastern time. Shortly after that, he confirmed the degraded experience on mobile devices and his website on desktop computers in a tweet. The service began to recover for some users just before 3 pm Eastern Time.
A LinkedIn representative did not immediately respond to a request for comment on the extent of the problems.
Some people who tried to access the LinkedIn website found an error message along with a series of random letters and numbers – a different type of error message than people found on Amazon, which was accompanied by pictures of dogs.
A different message that some users saw in attempts to visit the LinkedIn website said that “the server does not have a DNS entry”.
Microsoft acquired LinkedIn for $ 27 billion in 2016. Nadella said in January that LinkedIn had almost 740 million members. About 6% of the company’s revenue comes from LinkedIn.
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