A UOKiK spokesman (translated by IGN Poland) explained: “We are asking the company for explanations about the problems with the game and the actions taken by them. , but also what steps [the company] is planning to take in relation to people [who requested refunds] and are not happy with the purchase because they cannot play on their proprietary hardware, despite the producer’s guarantees. “
UOKiK will wait for CD Projekt’s explanation before deciding on the next steps. These next steps can be significant. UOKiK can choose to fine the company up to 10% of its revenue from the last financial year. According to the report, UOKiK could alternatively ask the developer to issue “digital bonuses” to those who bought the game for next-generation consoles. How the latter could be organized, or how it would affect players outside Poland, is yet to be seen.
Perhaps most worrisome for CD Projekt, the report adds that the refund policy organized after launch can still be considered unsatisfactory, leading to these measures.
IGN contacted CD Projekt Red about the report, which declined to comment.It is the latest in a series of setbacks for Cyberpunk 2077, which has seen huge performance problems on next-generation consoles for which the developer has promised several fixes. We saw the game being removed from the PlayStation Store, with the CD Projekt Red offering a refund. Since then, a class action lawsuit has been filed against the publisher CD Projekt SA, from which the company says it will defend itself.
The developer recently denied a rumored list of development details, but there have been reports of internal conflict between the developers and the CDPR leadership. The game, among all this, maintained its commercial success, selling more than 13 million copies in all formats, even counting refunds.
Joe Skrebels is the Executive News Editor at IGN. Follow him on Twitter. Do you have a tip for us? Want to discuss a possible story? Send an email to [email protected].