Google helps Robinhood after swarm of negative reviews that reduces the company’s rating to 1 star

Google is helping to clear the negative reviews of the Robinhood trading app on Google Play after the platform was criticized for restricting some trades, the reports show.

Reviews on Robinhood’s app scored one out of five stars and nearly 275,000 reviews on Google Play on Thursday, after the platform initially restricted trading on some titles, including GameStop, Bed Bed & Beyond, Blackberry and Nokia .

Ticker Safety Last change Change %
GME GAMESTOP CORP 318.69 +121.25 + 61.41%
BBBY BED BATH & BEYOND INC. 33.98 +0.34 + 1.00%
BB BLACKBERRY LIMITED 14.22 -0.44 -3.00%
NOK NOKIA CORP. 4.62 -0.09 -1.81%

The tech giant excluded nearly 100,000 negative reviews of the app, as seen in the first screenshots shared by the tech news site 9to5Google.

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Google later confirmed to The Verge that “it combines human intelligence with machine learning to detect and enforce policy violations in ratings and comments”, which includes a policy that prohibits comments written with the intention of manipulating an app’s rating .

Ticker Safety Last change Change %
GOOGL ALPHABET INC. 1,842.94 -10.26 -0.55%

Google did not immediately respond to a query from FOX Business.

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Robinhood resumed trading on those shares on Friday and apologized to customers after facing intense reaction from users, as well as politicians and celebrities. The app had 2.4 million ratings and almost five out of five stars on the App Store on Friday morning.

The restrictions came after an unexpected rise in certain stocks that traditional investors expected to fall after a group of retail investors from a Reddit forum called WallStreetBets began to accumulate on these bonds, hurting short sellers in the process.

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Two Robinhood users filed lawsuits against the app on Thursday, accusing it of manipulating its platform to prevent investors from buying shares like GameStop, which reached $ 320 on Friday morning after staying in $ 17 weeks ago.

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