Disney Plus crashed when the new WandaVision episode arrived

Some Disney Plus users trying to watch WandaVision the minute it landed, there were loading problems, as interruption problems affected the streaming platform.

Several accounts located mainly on the west coast of the United States were affected by an increase in traffic on the platform that caused an interruption of approximately 10 minutes, according to the company. Reports on the duration of the outage varied on Twitter, with some people experiencing problems for about 30 minutes, leading to trending topics with names like “NOT DISNEY” and “DISNEY + DOWN.

Other reports from people on the East Coast and the UK also circulated. Concerns about problems with the specific episode, such as coding problems, are untrue, according to the company. A screenshot of Down Detector for Disney Plus can be seen below. The outage peaked around 3:05 am (Eastern Time)

Screenshot of Disney Plus falling, via Down Detector.
Image: Down Detector

This is not the first time that Disney Plus has faced loading problems. When the service was launched, along with the debut of The MandalorianThe first episode, reports that Disney Plus did not load on social media, circulated. Since then, the app has remained normally good, with few reports of widespread outages.

Other Disney streaming platforms, however, faced disruption issues. More recently, several customers who use ESPN Plus to watch UFC 257 have faced ongoing interruption issues that have led to the title fight. A Disney spokesman said The Verge on January 24, the teams were “aware that a technical issue prevented some users from accessing the initial part of the ESPN + pay-per-view event, and we apologize for that experience”.

“We work as quickly as possible to identify and resolve the problem,” added the spokesman.

While WandaVision it’s not the same as a Conor McGregor vs. fight. Dustin Poirier, the show is one of the most popular series worldwide, according to data from Parrot Analytics provided for The Verge. In the past few weeks, the program has become 90.9x more popular (or more in demand) than the average globally, said analyst Wade Payson-Denney The Verge. It is an important show in 10 different countries on five different continents. So yes – WandaVision it’s popular.

Image: Parrot Analytics

The program also entered Nielsen’s most-watched original streaming list, seeing millions of streams between the program’s first and second week of debut. Although Nielsen ratings are not perfect (they measure views only in the United States and do not count certain methods of watching, such as on tablets), this shows that WandaVisionthe weekly launch strategy is working. The first two episodes averaged between 6.5 million and 8.5 million streams, depending on how many people watched the final credits until the end, according to data from Nielsen.

This does not fully explain why WandaVision fell this week and not in the previous weeks, or why The MandalorianThe end of season 2 did not make the streaming platform choke. Disney may have ensured that the servers were better prepared for the end because of the expected audience, and it may be that WandaVisionThe weekly view of exactly 12h PT / 3h ET was unexpected, even by Marvel standards. What we do know about House of Mouse is that it mainly affected West Coast accounts for a short period of time.

Source