Internet and cable provider Comcast will delay its plans to charge a surplus data fee to customers who use more data than planned in a given month.
Internet and cable operator Comcast will delay its plans to charge a surplus data fee to customers who use more data than their plan allows in a given month, the Pennsylvania attorney general announced on Wednesday.
Pennsylvania Attorney General Josh Shapiro said the company agreed to waive the fee in its Northeast division until July 2021, as people continue to depend on their Internet service providers to keep them connected through the Internet. pandemic.
The fee is part of a new data plan from Comcast that would charge customers who exceed 1.2 TB in a given month.
“This is not the time to change the rules regarding the use of data from the Internet and to increase costs,” Shapiro said in a statement. “My office negotiated with Comcast to delay the implementation of these surplus charges and waive any early termination fees for customers who chose to leave until December 2021. We also limit the impact of these changes on low-income families.”
Along with the removal of data limit fees, Comcast will also allow customers who signed contracts before November 2020 to terminate their services at any time until December 2021, without charging a cancellation fee.
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