
A U.S. law firm has filed a class action lawsuit against Sony over an alleged ‘skid’ on the PlayStation 5 DualSense controller, reports Eurogamer.
Chimicles Schwartz Kriner & Donaldson-Smith (CSK & D), a company already involved in an ongoing collective action on ‘drift’ on the Nintendo Switch Joy-Con controller, asked affected customers to contact them via an online form .
Shortly thereafter, the DualSense lawsuit was filed in the United States District Court for the Southern District of New York on behalf of a plaintiff named Lmarc Turner, of Virginia, and other affected customers in the United States against Sony Corporation of America and Sony Interactive Entertainment.
According to the website, the complaint states that DualSense controllers “contain a defect that results in characters or gameplay moving on the screen without user command or manual joystick operation … this defect significantly interferes with gameplay and therefore compromises the main functionality of the DualSense controller. “
‘Drift’ is essentially the controller sending a directional input, but without moving the finger or directional buttons. The complaint cites several online reports of DualSense diversion on Reddit and social media with the complainant claiming to have experienced DualSense diversion the same day he purchased his PS5 – leading them to have to buy another $ 69.99 DualSense controller some days later.
The complaint accuses Sony of being aware of this alleged deviation from DualSense through complaints from online consumers, as they have equipped DualSense with “virtually the same analog components” as the PlayStation 4’s DualShock 4, which allegedly also suffered from deviation. It also indicates that the repair options are “minimal” and customers must pay for shipping the controller to a Sony repair center, even for warranty repairs.
The denunciation requires a jury trial, with the plaintiff seeking monetary compensation “for the damages suffered, declaratory protection and public protection”. Sony did not comment.
The issue of controller drift has become increasingly significant in recent times. Rival Microsoft is reportedly in an ongoing class action on ‘stick drift’ on Xbox One controllers – which also specifies its latest Elite Series 2 controller.
The European Commission is considering potential action against Nintendo over the diversion of Joy-Con after more than 25,000 complaints from various countries.
Source: EuroGamer