CenterPoint Energy accidentally issued large natural gas bills to customers on Thursday.
Bill Montgomery / Houston ChronicleCenterPoint Energy’s natural gas customers were shocked on Thursday to receive colossal bills for use, some allegedly as high as six digits, but the Houston utility said the astronomical charges are a mistake.
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“We have just been alerted to an issue involving incorrect billing information for CenterPoint Energy’s natural gas customers,” said the company. “We are analyzing the problem to resolve it. Customers do not owe this amount and it will not be removed from their accounts. We will update our customers and the media as soon as we have a solution.”