The playoff game for the Kansas City Chiefs and Cleveland Browns divisional round started without a hitch, but NFL fans trying to tune into the game on CBS were in trouble.
Fans downloaded it on CBS and cable operators, as there seemed to be an interruption when the game started. The fury was carried over to social media as they vented their frustrations.
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The CBS Sports app and CBS All-Access appeared to give fans a temporary solution. Apparently, people who were trying to watch the game in the New York, New Jersey and Connecticut area were the most affected, according to Down Detector.
Verizon Support said there was a “known broadcast issue with CBS, the network provider and other television service providers”
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CBS did not immediately respond to a request for comment from Fox News.
After the Chiefs scored the first touchdown in the game, it looked like the service started to come back to most operators. Altice, Verizon FIOS, Xfinity and DirecTV were among the affected cable providers.
The Chiefs are returning to the Super Bowl. It is the first game in two weeks since they bid farewell to the first round for having the best AFC record. Kansas City is the current Super Bowl champion.
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The Browns hope to return to the conference title game for the first time since the 1989 season, when Bud Carson was the head coach and they lost to the Denver Broncos.