Apple was punished with a fine of almost $ 2 million in the state of São Paulo for violations of the Consumer Law Code due to the lack of a charger in the box for newer iPhones To lean reports.
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Procon-SP, a São Paulo consumer protection agency, decided to fine Apple after intense scrutiny over the decision to remove the power adapter from the iPhones’ cases. With the iPhone 12, Apple removed the power adapter from the box, saying it would reduce carbon emissions and the use of rare earth metals.
In December, the Brazilian agency informed Apple that selling an iPhone in the country without a charger in the box is a violation of the Consumer Protection Code. Apple responded to the agency’s concerns by saying that most customers already have spare adapters and that providing another one in the box is unnecessary.
Fernando Capez, executive director of Procon-SP, made a severe warning to Apple after the fine, saying that it needs to respect and understand the Brazilian consumer legislation and institutions. In addition to the lack of a charger, Apple is also being fined for misleading customers about the iPhones’ water resistance.
Since the PiPhone 7, iPhones are water resistant to different specifications. The latest series iPhone 12, for example, is certified for submersion in water of up to 6 meters for up to 30 minutes.
Procon-SP claims that Apple refused to repair devices for customers who suffered water damage with their “water resistant” iPhones, even though they are under warranty. Other charges filed with Apple are allegations that it deliberately slows down older phones with iOS updates to encourage customers to buy newer models.
Apple will have a chance to appeal the $ 2 million fine. We have contacted Apple for comment and will update this article if we receive a response.