Apple this week extended its worldwide 13-inch MacBook Pro screen backlight service program, authorizing coverage for qualified notebooks for up to five years after the original purchase date or up to three years after the program start date. , whichever is longer. The previous cut was four years after the original purchase date.
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Apple launched the program on May 21, 2019 after determining that a “very small percentage” of 13-inch MacBook Pro units sold between October 2016 and February 2018 may display bright vertical areas at the bottom of the screen or a flashlight. background that stops working completely. Eligible models include the MacBook Pro (13-inch, 2016, two Thunderbolt 3 ports) and MacBook Pro (13-inch, 2016, four Thunderbolt 3 ports).
To identify which Mac model you have, click on the Apple logo in the upper left corner of the screen and select “About this Mac” from the menu. Apple has not expanded the program to any other MacBook model at this time.
Apple or an Apple Authorized Service Provider will replace the monitor on the affected 13-inch MacBook Pro units, free of charge. To begin the repair process, visit the Get Support page on the Apple website. If you believe your MacBook Pro was affected by this problem and you paid for your monitor to be repaired, contact Apple about a possible refund.
In 2019, the iFixit repair website reported that backlight problems are caused by a delicate flexible cable that can wear and break after repeatedly opening and closing the screen on the affected 13-inch MacBook Pro models. Apple extended the flex cable length by 2 mm on the 2018 models, which apparently solved the problem.