The RDOF winner uses ADTRAN XGS-PON and Mosaic Cloud Software Services to improve connectivity and drive economic development in underserved rural areas.
HUNTSVILLE, Alabama – TruVista Communications is leveraging a portfolio of ADTRAN solutions to provide affordable, high-performance broadband services in rural South Carolina and therefore boost the local economy. TruVista is a winning bidder for the Rural Digital Opportunity Fund (RDOF) and seeks to support the remote work and education needs of its community. The service provider is using ADTRAN’s 10G fiber access platform and end-to-end network vision and cloud optimization services and software suite to make better informed network decisions, improve the overall subscriber experience and accelerate the economic development.
TruVista is headquartered in Chester, South Carolina, located halfway between Greenville and Florence, and its network serves 20,000 residential and business subscribers. The area’s rural landscape and southern climate are attracting new residents and businesses – all expecting access to high-speed broadband services. TruVista wanted to meet this emerging demand, as well as meet the needs of existing reliable broadband residents to work and learn at home in the midst of the pandemic. The service provider has created a reliable escalation plan to meet the needs of subscribers and offer the same level of broadband experience that larger service providers can offer in metropolitan areas.
“The pandemic definitely created a peak in demand for broadband, but the need for reliable connectivity started long before COVID-19. The Internet has become a utility; it’s just as important as water, ”said Sam Fitzgerald, vice president of technology at TruVista. “We see great broadband opportunities ahead – both for TruVista and for the communities we serve. Technology partners like ADTRAN and initiatives like RDOF are helping us to deploy cutting-edge FTTH services that will connect students to education, employees to jobs and our communities to economic growth. “
TruVista currently leverages ADTRAN’s GPON solutions to offer 1G broadband speeds. The service provider has now upgraded to the 10G ADTRAN Total Access 5000 fiber access platform to provide multi-gigabit services to residents and businesses. TruVista is also taking advantage of ADTRAN’s Mosaic cloud software services, deploying subscriber management and awareness solutions to gain intelligent visibility of subscriber activity and prioritize service actions accordingly. The cloud services software package makes operations and marketing decisions easier, featuring actionable intelligence used to identify and resolve customer issues, leverage capacity usage trends to upsell larger bandwidth packages, and plan for software updates. network.
“For many rural service providers and RDOF winners, such as TruVista, it is critical that they have partners they can trust to help build their best network and deploy affordable services that help their communities thrive. ADTRAN helps them do this, ”said Craig Stein, vice president of sales at ADTRAN. “We help these service providers to prepare for success and the scale to meet the demands of subscribers today and in the future. Regardless of whether they are signing up for RDOF or implementing the next innovative service, they can easily improve their network because ADTRAN is part of their network base. “