AMD Ryzen 5000 ‘Zen 3’ CPUs and X570 motherboards have high failure rates

AMD Ryzen 5000 ‘Zen 3’ CPUs and X570 motherboards have high failure rates

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AMD’s Ryzen 5000 Desktop CPUs based on the Zen 3 core architecture and the respective X570 motherboard platform received rave reviews from the technology community and were considered one of the best AMD CPUs to date, offering insane levels of performance. However, Custom DIY PC Builder, PowerGPU, reports that they are seeing very high failure rates with the new AMD CPU and motherboard platform.

AMD Ryzen 5000 ‘Zen 3’ CPUs for X570 desktops and motherboards reportedly have high failure rates, multiple CPUs shipped to PowerGPU DOA

PowerGPU tweeted that AMD’s Ryzen 5000 CPUs have very high failure rates and this increases in the most high-end CPU offerings. AMD is currently struggling to keep up with the huge demand for its Ryzen 5000 and Ryzen 3000 CPUs, both based on TSMC’s 7 nm process node. Despite shipping one million Ryzen 5000 units in the previous quarter, AMD lost CPU market share to Intel for the first time since the launch of the first Zen-based Ryzen line.

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In the tweet, PowerGPU reports that out of the 50 Ryzen 9 5950X units they received, 8 CPUs were DOA (Dead on Arrival). The following is the breakdown of the failure rate of AMD Ryzen 5000 CPUs, as reported by the custom DIY PC builder:

  • AMD Ryzen 5950x x50 drives 8 donates
  • AMD Ryzen 5900x x50 units 4 donates
  • AMD Ryzen 5800x x100 units 4 donates
  • AMD Ryzen 5600x x120 units 3 donates

AMD Ryzen 5000 'Zen 3' CPUs for X570 desktops and motherboards reportedly have high failure rates, multiple CPUs sent to PowerGPU DOA

At the same time, they report that during the same time, they received only 1 Intel CPU which turned out to be DOA and which was a 9th Generation Core i7-9700K chip. The PowerGPU also mentions that before the launch of AMD’s Ryzen 5000 CPUs, the failure rate was 80% Intel and 20% AMD and they only had one CPU chip in the last 2 years. But since the launch of Ryzen 5000 CPUs, the chips are experiencing higher failure rates. The problem is also not specific to processors, even X570 cards are experiencing very high failure rates.

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The company reports that they receive at least 3-5 X570 and B550 motherboards every week that end up being DOA. It has not yet been discovered whether this is a production problem or something else. There are still many people running their AMD Ryzen 5000 PC builds without a problem since launch, but given the high failure rate reported here, this is definitely something worth investigating. Others reported problems where the USB 3 lanes on Ryzen 5000 CPUs were all dead and showing strange stability problems.

Update: It seems that these problems can be generalized in the DIY PC building community. Harukaze5719 talked to a Korean DIY PC Builder who reported similar defects and flaws when using Ryzen 5000 Desktop CPUs on X570 / B550 motherboards.

In addition, 1usmus (Yuri Bubliy) states that, in addition to DOA chips, Ryzen 5000 CPUs that have poor FCLK overclocking capabilities and incorrect CPPC tags in relation to FIT and temperature are not even counted in these numbers.

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