Last month, digital storefronts, traditional retailers and the developer CD Projekt Red were processing refunds for Cyberpunk 2077broken console version. This includes the $ 250 collector’s edition of the game, which in one case CDPR refunded without having the customer in question return it, according to a new Vice Games.
“I was surprised that I didn’t need [send it back]”Said a player named Steve Vice games. “So I still have everything. As a customer, I feel that they [CDPR] ‘done good’ on it. Just present evidence and we will refund your money. “
In Steve’s case, that proof was the Xbox One collector’s edition of the game, and all the winnings – stickers, artwork, the game’s music and a statue of the protagonist V with two-handed pistols while jumping off a motorcycle – came with. Steve’s refund amounted to about $ 300, including sales tax, and was sent by PayPal. In the meantime, he still has the game and everything that comes with it, and not a word from CDPR about it.ether, they will be sending him the freight paid to return any part.
Vice games reports that some refund seekers have been told they would have to send their copy of the game back to the company at some point as part of the overall process, but so far it has not been required. CDPR did not respond to Vice when it followed up with a request for comment on whether the return policy would apply.
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Considering how much extra time and money it would take to coordinate the part of the returns process, it is understandable that CDPR is not on top of that. It is also much more generous than some other companies could have been. Fallout 76 it was also quite broken when it was released, and collector’s edition players had to wait more than six months for Bethesda finally send them the canvas bags originally promised them.