On Thursday morning, a US congressman got involved.
Residents on the south and southwest sides have been complaining for months about problems with mail delivery.
A new report released on Thursday revealed inadequacies at the post office.
The USPS Inspector General’s report highlights the four worst performing locations in Chicago:
Overdue correspondence, including letters and packages from these locations, totaled more than 62,000 from September to February.
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Congressman Bobby Rush, who joined local councilors and mayors from Alsip and Evergreen Park at a morning press conference, found this unacceptable.
“People who depend on the postal service, the elderly, families, other people who depend on the postal service day after day – it is an absolute, epic, total and undeniable failure,” said Rush.
He is asking for the post office agent’s resignation and a management review.
The report he highlighted also revealed inaccurate reports of late mail.
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Some of that information included “voter information” from the Secretary of State.
“We don’t deserve the kind of treatment we’re getting in Chicago,” said Pat Dowell, a councilor at 3rd Ward. “This is not just a problem on the south side; it is happening on the north side and in the suburban areas. It is time for a change.”
The report also focused on the digitization and mishandling of hundreds of packages and postman absenteeism rates, which in some cases reached 50%.
Read the full report here.
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