A plumber in the UK helped over 2,000 vulnerable families to repair heating and plumbing during the pandemic for free

A plumber in the UK helped over 2,000 vulnerable families to repair heating and plumbing during the pandemic for free

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James Anderson, 53, of Burnley, a town in Lancashire, England, provided more than 2,000 free emergency repair services for the disabled and elderly in the community during the pandemic, he told CNN.

“Since the beginning of 2020 and during the pandemic, we have worked seven days a week to deliver what people need,” wrote Anderson in a Facebook post. “We faced the fight with you and we continue to do it until the end, we will never abandon you.”

Anderson, a plumber with over 21 years of experience, decided to protect and care for vulnerable individuals who needed emergency repairs, after witnessing an elderly, disabled man being cheated on £ 5,500 by repair work he didn’t need , he told CNN.

“Basically, we offer a lifeline for any disabled and vulnerable elderly person of any age,” said Anderson.

DEPHER, Anderson's nonprofit organization, offers free services to people with disabilities and the elderly.
Since the elderly population is one of the most vulnerable during the pandemic, DEPHER’s work has been especially important for the community, said Anderson. The company even expanded donations to include PPE, a food bank and the payment of electricity and gas bills for those who could no longer afford to pay.
“I can never thank you enough, James,” wrote a customer in a social media post. “You kept me out of [the] hospital and saved my life. “
A large part of the company’s operations are financed through donations from the Go Fund Me community. About 40% of the funding comes from donations and the other 60% is financed by private jobs, said Anderson.

“I do this because I feel sticky inside,” said Anderson. “To help people live a lot longer and help them not to suffer.”

DEPHER provided PPE to vulnerable individuals during the ongoing coronavirus pandemic.

In the future, Anderson hopes to expand DEPHER to cities around the world, so that all elderly and disabled people have access to free emergency repair services in their communities. But for now, he says there are three things we need to focus on during and after the pandemic.

“Community, family and love. That’s what we need now, ”said Anderson. “We need these things now all over the world and people need to do this.”

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